Abstract
This study aims to analyze the influence of product quality and brand image on purchasing decisions for Glad2Glow products on the Shopee e-commerce platform. The study employed a quantitative approach involving 100 respondents selected using a purposive sampling technique. The respondents met the following criteria: consumers aged 15–44 years, had purchased Glad2Glow products through Shopee at least once, and owned a Shopee account through which they independently made purchases, enabling them to evaluate the product quality and brand image. Data were collected using a questionnaire and analyzed using multiple linear regression with SPSS Statistics 27. The results indicate that, partially, product quality has a positive but insignificant effect on purchasing decisions (t = 0.844; p = 0.401), whereas brand image has a positive and significant effect (t = 5.065; p < 0.001). Simultaneously, product quality and brand image have a significant effect on purchasing decisions (F = 67.123; p < 0.001). The coefficient of determination (R²) of 0.581 indicates that product quality and brand image explain 58.1% of the variance in purchasing decisions, while the remaining 41.9% is influenced by other factors not examined in this study. This study is limited by its relatively small sample size and its focus solely on consumers who have purchased and used Glad2Glow products through the Shopee platform.
References
Agustin, A., & Sitohang, F. M. (2025). Pengaruh kualitas produk, citra merek, dan e-WOM terhadap keputusan pembelian. Jurnal Ilmu dan Riset Manajemen, 14(6).
Amira, A., & Fietroh, M. N. (2025). Pengaruh fear of missing out, brand image dan influencer marketing terhadap keputusan pembelian produk skincare Glad2glow. SENTRI: Jurnal Riset Ilmiah, 4(8), 1085–1098. https://doi.org/10.55681/sentri.v4i8.4362
Andini, N. S. (2024). Compas Market Insight Dashboard: Tren penjualan kategori paket kecantikan pada periode Q1 2024. Compas. Laman artikel Compas
Dian, A., & Aminah, S. (2024). The effect of electronic word of mouth and brand image on purchasing decisions for Glad2glow products on TikTok social media in Surabaya City. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 7(3), 7231–7244. https://doi.org/10.31538/iijse.v7i3.5484
Jumawan, J., Soesanto, E., Cahya, F., Putri, C. A., Permatasari, S. A., Setyakinasti, S., & Ottay, M. L. (2024). Pengaruh online consumer review dan kualitas produk terhadap keputusan pembelian di marketplace Shopee. SENTRI: Jurnal Riset Ilmiah, 3(6), 2854–2862. https://doi.org/10.55681/sentri.v3i6.2964
Kotler, P., & Armstrong, G. (2018). Principles of marketing (17th ed.). Pearson.
Kotler, P., & Keller, K. L. (2009). Manajemen pemasaran (B. Sabran, Penerj.; Edisi ke-13, Jilid 1). Erlangga.
Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson.
Mulyaningsih, E. L. (2024). Pengaruh celebrity endorser dan brand image terhadap keputusan pembelian Glad2Glow moisturizer pada TikTok Shop (Studi kasus mahasiswa STIE Sampit Prodi Manajemen). Surplus: Jurnal Ilmu Manajemen dan Kewirausahaan, 4(1), 252–260.
Ningrum, N. I. P., Oktaviany, V., & Sadikin, A. (2023). Pengaruh citra merek dan kualitas produk terhadap keputusan pembelian kosmetik merek Maybelline. DEVELOP: Jurnal Ekonomi Pembangunan, 4(1), 46–54. https://doi.org/10.53990/develop.v4i1.195
Nurfadilah, S. M., Hatasari, R., & Saputra, W. (2025). Pengaruh citra merek dan kualitas produk terhadap keputusan pembelian skincare Glad2Glow pada tahun 2025. JMAEKA: Jurnal Manajemen Ekonomi Akuntansi, 2(1).
Putri, A. A., Hartanti, M. R., & Rahmawati, E. A. (2024). Pengaruh harga dan kualitas produk terhadap keputusan pembelian produk skincare Glad2Glow. Musytari: Jurnal Manajemen, Akuntansi, dan Ekonomi, 12(7), 61–70.
Rachmah, A. (2025). Pengaruh celebrity endorser, citra merek dan kualitas produk terhadap keputusan pembelian produk skincare Glad2Glow (Studi kasus pada mahasiswa Fakultas Ekonomi dan Bisnis Universitas Wijaya Kusuma Surabaya) [Skripsi sarjana, Universitas Wijaya Kusuma Surabaya]. UWKS Repository. Repositori Universitas Wijaya Kusuma Surabaya
Rahma, N. L. Y., & Sudarwanto, T. (2024). Pengaruh brand image dan brand ambassador terhadap keputusan pembelian produk kosmetik Glad2Glow. Jurnal Pendidikan Tata Niaga (JPTN), 12(3), 292–300. https://doi.org/10.26740/jptn.v12n3.p292-300
Rosmita, Nababan, B. O., Muhlis, & Mujito. (2023). Pengaruh kualitas produk, harga dan citra merek terhadap keputusan pembelian produk kosmetik Noni Beauty Skin (NBS) di Kota Bogor. JURISMATA: Jurnal Riset Mahasiswa Dewantara, 5(2), 46–60.
Saraswati, C. D., & Evelina, T. Y. (2022). Pengaruh brand image dan kualitas produk terhadap keputusan pembelian produk MS Glow di Kota Tulungagung. Jurnal Aplikasi Bisnis, 8(1), 85–90. https://doi.org/10.33795/jab.v8i1.427
Sari, N. M. A. W., & Prijati. (2025). Pengaruh product quality, price, dan brand image terhadap purchase decision brand Glad2Glow di TikTokShop (Studi kasus mahasiswa STIESIA Surabaya). Jurnal Ilmu dan Riset Manajemen, 14(2).
Supriyadi, F. O. P., & Siska, E. (2025). Pengaruh promosi pada media sosial TikTok dan kualitas produk terhadap keputusan pembelian konsumen Gen Z pada produk skincare Glad2Glow. Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan, 3(5), 107–119. https://doi.org/10.61132/maeswara.v3i5.2210
Tambun, C., Moniharapon, S., & Kawet, R. C. (2023). Pengaruh kualitas produk, citra merek dan harga terhadap keputusan pembelian produk kosmetik Wardah di Indomaret Krida Malalayang. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 11(3), 231–243. https://doi.org/10.35794/emba.v11i3.49660
Zebua, D. S. N., & Hikmah. (2025). Pengaruh citra merek, kualitas produk dan ulasan produk terhadap keputusan pembelian skincare Glad2Glow di Kota Batam. SCIENTIA JOURNAL: Jurnal Ilmiah Mahasiswa, 7(6), 1–8. https://doi.org/10.33884/scientiajournal.v7i6.10309

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Copyright (c) 2026 Hanum Wahda Zuhriyah , Ita Rahmawati