Karianto S, Arifin M, Fadhli K. PENGARUH PEOPLE, PROCESS, DAN PHYSICAL EVIDENCE TERHADAP KEPUASAN KONSUMEN DI MASA PANDEMI ( STUDI KASUS DI CAFE JANGKAR MOJOAGUNG ). JoEMS [Internet]. 8Jul.2021 [cited 4Mar.2025];4(5):7-4. Available from: http://ojs.unwaha.ac.id/index.php/joems/article/view/551