KARIANTO, Syerla Sylvia; ARIFIN, Muhyiddin Zainul; FADHLI, Khotim. PENGARUH PEOPLE, PROCESS, DAN PHYSICAL EVIDENCE TERHADAP KEPUASAN KONSUMEN DI MASA PANDEMI ( STUDI KASUS DI CAFE JANGKAR MOJOAGUNG ). JoEMS (Journal of Education and Management Studies), [S. l.], v. 4, n. 5, p. 7–14, 2021. DOI: 10.32764/joems.v4i5.551. Disponível em: http://ojs.unwaha.ac.id/index.php/joems/article/view/551. Acesso em: 9 jun. 2025.